HVAC Service Scheduler & Office Coordinator

Houston Dose; Houston (TX); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Multiple medical insurance plan options

401K retirement plan with employer match

Paid time off and company paid holidays

Paid sick time

Tuition Reimbursement after 6 months

Job summary

Daikin Applied, the world's largest HVAC company, is seeking a Service Coordinator for their Houston District Service Office. The role involves scheduling HVAC technicians, addressing customer inquiries, and supporting office operations. Ideal candidates have a High School diploma, 2+ years in service-related fields, and strong communication skills.

Benefits include health insurance, a 401K plan with employer match, paid time off, and tuition reimbursement. The position offers competitive pay ranging from $25 to $40 per hour, depending on experience.

Qualifications

• 2+ years of related experience, preferably in Mechanical, Electrical, Plumbing service field.
• Familiarity with service tracking software is a plus.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Schedule and dispatch HVAC Technicians for jobs.
• Address customer inquiries and maintain professional contact.
• Track technician time and attendance.

Skills

Strong written and verbal communication skills

Strong organization and problem-solving skills

Customer service skills

Working knowledge of Microsoft Office Suite

Education

High School Diploma or GED

Bachelor's degree may be considered in lieu of work experience

Tools

Astea or other service tracking software

Job description

Daikin Applied, the world's largest HVAC company, is seeking a Service Coordinator for their Houston District Service Office. The role involves scheduling HVAC technicians, addressing customer inquiries, and supporting office operations. Ideal candidates have a High School diploma, 2+ years in service-related fields, and strong communication skills.

Benefits include health insurance, a 401K plan with employer match, paid time off, and tuition reimbursement. The position offers competitive pay ranging from $25 to $40 per hour, depending on experience.