HVAC Service Renewal & Admin Coordinator

YDU JC Air Cond & Ref Inc.- Dubai; Longview (TX); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

Job summary

Johnson Controls, a global leader in building systems and energy solutions, seeks an experienced administrative professional to support service renewal processes and AR activities. Under supervision, you will track renewals, assist collections and authorizations, and provide backup customer call handling.

Proficiency in Word/Excel/Access and strong organizational skills are essential. HVAC experience and accounting exposure are beneficial.

Qualifications

• Must have strong interpersonal skills and the ability to manage multiple projects.
• High School Diploma or Equivalent required; 3–5 years related experience preferred.
• Proficient in Word, Excel, Access, Desktop Publishing and Internet business applications.
• HVAC experience and accounts receivable experience preferred.
• Associate degree preferred.

Responsibilities

• Track and support the planned service agreement renewal process under supervision.
• Assist accounts receivable activities, including collections and new customer authorizations.
• Provide back-up customer call handling and day-to-day service operations support.
• Schedule, track, and monitor touch point plans and renewal lifecycle with account owners.
• Prepare and submit service billings; reconcile related costs and expenses.
• Escalate issues to appropriate individuals for timely follow-up and resolution.
• Interact with customers to secure purchase orders and meet invoicing conditions.

Skills

Interpersonal communication

Organizational skills

Attention to detail

Independent work

Education

High School Diploma or Equivalent

Associate’s degree

Tools

Microsoft Word

Microsoft Excel

MS Access

Desktop Publishing

Internet business applications

Job description

Johnson Controls, a global leader in building systems and energy solutions, seeks an experienced administrative professional to support service renewal processes and AR activities. Under supervision, you will track renewals, assist collections and authorizations, and provide backup customer call handling.

Proficiency in Word/Excel/Access and strong organizational skills are essential. HVAC experience and accounting exposure are beneficial.