HVAC Service Manager: Lead Ops in Skagit County

NORDIC TEMPERATURE CONTROL; Burlington (WA); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical insurance 100% paid byEmployer

Company retirement match

Paid vacation and holidays

Mobile phone allowance

Company tablet and integrated software

Zusammenfassung

Nordic Temperature Control is seeking an experienced HVAC Service Manager to lead our service operations in the Skagit County area. This full-time role focuses on driving quality, efficiency and customer satisfaction for both commercial and residential HVAC services.

The ideal candidate will have strong leadership skills, deep HVAC expertise, and a proven ability to manage dispatch, scheduling, and estimator activities while maintaining safety and high workmanship standards.

Qualifikationen

• HVAC service experience required.
• Experience in leading a maintenance team or dispatch.
• Strong understanding of HVAC service operations and safety.
• Proven ability to lead a team and stay organized.
• Familiarity with estimating, job tracking, scheduling and customer communication.

Aufgaben

• Oversee day-to-day service department operations.
• Support and coordinate technicians, scheduling and workflow.
• Ensure quality workmanship, documentation, and consistent customer experience.
• Handle service escalations and follow-through.
• Improve processes, productivity and profitability.
• Maintain alignment between customer needs, dispatch and team capabilities.

Kenntnisse

HVAC service experience

Team leadership

Operations management

Communication

Problem solving

Safety compliance

Estimating software

Job tracking systems

Scheduling software

Tools

Estimating software

Job tracking systems

Scheduling software

Jobbeschreibung

Nordic Temperature Control is seeking an experienced HVAC Service Manager to lead our service operations in the Skagit County area. This full-time role focuses on driving quality, efficiency and customer satisfaction for both commercial and residential HVAC services.

The ideal candidate will have strong leadership skills, deep HVAC expertise, and a proven ability to manage dispatch, scheduling, and estimator activities while maintaining safety and high workmanship standards.