HVAC Service Manager — Lead, Grow & Deliver Excellence

4 SEASONS AIR CONDITIONING & HEATING, INC.; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

4 Seasons Air Conditioning & Heating, Inc. in Orlando, FL is seeking an HVAC Retail Service Manager to lead the service department full-time. The role covers hiring, training, supervising technicians, coordinating installations and maintenance projects to ensure quality and efficiency.

You will drive profitability through maintenance agreements, manage budgets, and maintain high standards for safety and customer satisfaction through strong communication, planning, and problem solving.

Qualifications

• Proven experience in HVAC installation and management.
• Strong leadership and team management skills.
• Knowledge of HVAC systems and equipment.
• Ability to read and interpret blueprints and schematics.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.

Responsibilities

• Leading and managing the service department.
• Ensuring exceptional customer service and handling inquiries.
• Providing technical guidance and support to technicians.
• Monitoring service metrics and ensuring safety and quality.
• Driving profitability, generating sales leads and maintaining budgets.
• Maintaining effective communication with customers, technicians, dispatch, vendors and management.
• Planning, scheduling, budgeting, and overseeing HVAC installations, repairs and maintenance projects.

Skills

Leadership

Team management

Communication

Problem-solving

Time management

Job description

4 Seasons Air Conditioning & Heating, Inc. in Orlando, FL is seeking an HVAC Retail Service Manager to lead the service department full-time. The role covers hiring, training, supervising technicians, coordinating installations and maintenance projects to ensure quality and efficiency.

You will drive profitability through maintenance agreements, manage budgets, and maintain high standards for safety and customer satisfaction through strong communication, planning, and problem solving.