HVAC Retail Service Manager

Frank's Air Conditioning; Florida; On-site; USD 65,000 - 100,000; Full time

Job summary

Frank's Air Conditioning in Saint Cloud, FL is seeking an experienced Service Manager to lead the HVAC service department, guide technicians, and ensure project timelines, budgets, and safety standards are met.

You will drive customer service excellence, provide technical guidance, and grow maintenance agreements while coordinating installations, repairs, and routine maintenance with a focus on profitability.

Qualifications

• Proven experience in HVAC installation and management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to read and interpret blueprints and schematics.
• Knowledge of HVAC systems and equipment.

Responsibilities

• Lead and manage the service department through hiring, training, supervising, and evaluating technicians
• Ensure exceptional customer service, handle inquiries, and resolve complaints in a professional and timely manner
• Provide technical guidance to technicians and assist with complex service calls
• Monitor service metrics, conduct inspections, and ensure safety compliance
• Drive profitability and generate sales leads for maintenance agreements
• Plan, schedule, and oversee HVAC installations, repairs, and maintenance projects

Skills

Leadership

Communication

Time management

Problem solving

Team management

Job description

About This Role

We’re looking for an experienced Service Manager to oversee our HVAC Service department, leading technician teams and ensuring project timelines, budgets, and quality standards are met.

• Home


• Careers


• Hvac Retail Service Manager

• Management


• HVAC Retail Service Manager


• Full-Time

• Saint Cloud, FL

Key Responsibilities

• Lead and manage the service department through hiring, training, supervising, and evaluating technicians


• Ensure exceptional customer service, handle inquiries, and resolve complaints in a professional and timely manner


• Provide technical guidance to technicians and assist with complex service calls


• Monitor service metrics, conduct inspections, and ensure safety compliance


• Drive profitability and generate sales leads for maintenance agreements


• Maintain effective communication with customers, technicians, vendors, and management


• Plan, schedule, and oversee HVAC installations, repairs, and maintenance projects

Requirements

• Proven experience in HVAC installation and management


• Strong leadership and team management skills


• Knowledge of HVAC systems and equipment


• Ability to read and interpret blueprints and schematics


• Strong organizational and time management skills


• Excellent communication and interpersonal skills


• Problem-solving and decision-making abilities

Job Details

• Department Management


• Job Type Full-Time


• Location Saint Cloud, FL


• Posted August 5, 2025

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