HVAC Service Manager: Lead Ops & Growth

Cool Today; Florida; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, Vision and Dental plans

401K with company match up to 30%

Life Insurance

Short-Term and Long-Term Disability

Robust PTO Plan

Annual salary up to $100K

Job summary

Cool Today in Orlando, Florida is seeking an experienced HVAC Service Manager to lead daily field operations, training, and growth. The role offers strong pay potential and full benefits as part of a respected, long-standing service provider.

Responsibilities include coaching technicians, boosting revenue for the HVAC department, and maintaining high customer service standards in a dynamic work environment.

Qualifications

• High School Diploma or equivalent; bachelor’s degree preferred.
• In-depth knowledge of HVAC systems.
• NextStar experience preferred.
• Excellent leadership skills and team mentality to enhance productivity.
• Experience with HVAC and process systems for residential/commercial dwellings.

Responsibilities

• Maintain a culture focused on employee growth and development.
• Exceed HVAC department revenue goals.
• Maintain operational excellence through processes and accountability.
• Weekly one-on-one coaching with service technicians on KPI performance.
• Train your team on a weekly basis.
• Drive tech-generated leads to sales and other departments.
• Monitor and control call backs and warranties.
• Demonstrate a high level of customer service and satisfaction.

Skills

Leadership

KPI coaching

Team training

HVAC knowledge

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Job description

Cool Today in Orlando, Florida is seeking an experienced HVAC Service Manager to lead daily field operations, training, and growth. The role offers strong pay potential and full benefits as part of a respected, long-standing service provider.

Responsibilities include coaching technicians, boosting revenue for the HVAC department, and maintaining high customer service standards in a dynamic work environment.