HVAC Service Manager - Lead Diagnostics & Customer Service

Supreme Service Today; Baltimore (MD); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Company Vehicle

Company Phone

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

HSA/FSA Options

Short-Term Disability

Long-Term Disability

PTO

Uniforms Provided

Education Assistance

Mentor/Apprentice Program

401(k) with Company Match

Job summary

Supreme Service Today, based in Baltimore, MD, seeks a full-time HVAC Service Manager to lead field service activities. The role involves traveling to customer sites, evaluating equipment, diagnosing failures, and performing repairs to ensure reliable heating and cooling.

A strong focus on customer service and teamwork is essential. The company offers a comprehensive benefits package, a generous bonus structure, and opportunities for professional growth.

Qualifications

• At least 3 years of HVAC service or installation experience.
• Strong diagnostic skills.
• Professional communication abilities.
• Attention to detail with a customer-centric approach.

Responsibilities

• Travel to customer locations within the Baltimore metro area.
• Evaluate equipment performance and diagnose HVAC issues.
• Troubleshoot complex system problems and perform repairs.
• Install replacement components and ensure optimal system operation.
• Provide an outstanding customer experience and uphold the company reputation.

Skills

Diagnostics

Communication

Attention to detail

Customer service

Job description

Supreme Service Today, based in Baltimore, MD, seeks a full-time HVAC Service Manager to lead field service activities. The role involves traveling to customer sites, evaluating equipment, diagnosing failures, and performing repairs to ensure reliable heating and cooling.

A strong focus on customer service and teamwork is essential. The company offers a comprehensive benefits package, a generous bonus structure, and opportunities for professional growth.