Senior Commercial HVAC Service Leader

C01 Carrier Corporation; Arbutus (MD); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid time off

Paid holidays

Family and medical leave

Job summary

Carrier Global Corporation in Baltimore, MD seeks an experienced HVAC Commercial Service Manager to lead field technicians and operations, driving maintenance, repair, and installation projects. The role focuses on revenue growth, margin targets, and customer satisfaction, with strong emphasis on safety and team development.

The ideal candidate has 5+ years in Commercial HVAC, leadership experience, and a bachelor’s degree in a related field. A valid driver’s license is required.

Qualifications

• 5+ years in Commercial HVAC industry and related services.
• Experience leading field technicians and operations teams.
• Strong knowledge of safety, codes, and customer relations.
• Proven ability to meet revenue and margin targets.

Responsibilities

• Lead service and optimization guidelines and best practices.
• Monitor KPIs, drive improvements, and manage field operations.
• Coordinate with customers, schedule work, and manage accounts receivable.
• Ensure EH&S compliance and staff training.
• Recruit, interview, and train technicians as needed.

Skills

HVAC industry experience

Team leadership

Driver’s license

Education

High School diploma or GED

Bachelor's degree in Business Management

Tools

Salesforce.com

ServiceMax

ERP systems

MS Word

Excel

Outlook

Job description

Carrier Global Corporation in Baltimore, MD seeks an experienced HVAC Commercial Service Manager to lead field technicians and operations, driving maintenance, repair, and installation projects. The role focuses on revenue growth, margin targets, and customer satisfaction, with strong emphasis on safety and team development.

The ideal candidate has 5+ years in Commercial HVAC, leadership experience, and a bachelor’s degree in a related field. A valid driver’s license is required.