HVAC Service Manager – Lead Team & Client Solutions

Worth & Company; Baltimore (MD); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Employer Paid Short- and Long-Term Dis

Employer Paid Life Insurance up to $50

401(k) Matching Program

Referral Bonus Program

Paid Time Off & Holidays

ESOP (Employee Stock Ownership Plan)

Job summary

Worth & Company in Maryland seeks a full-time Service Manager to oversee commercial and industrial HVAC service operations across the mid-Atlantic region. The role emphasizes technical leadership and excellent customer satisfaction.

The ideal candidate has 8–10 years of hands-on HVAC service and repair experience, HVACR training, and EPA Universal Certification, with the ability to mentor technicians and coordinate with administration.

Qualifications

• 8-10 years of commercial HVAC service & repair experience.
• EPA Universal Certification.
• Completion of HVACR Technology Program or Equivalent Experience.
• Must pass pre-employment background check and drug screen.
• Strong attention to detail and teamwork.

Responsibilities

• Monitor daily operations of the unit.
• Act as intermediary between customers and technicians and dispatch work.
• Visit technicians at job sites to assess progress.
• Ensure customers are satisfied with the work.
• Review service tickets and prepare for billing.
• Diagnose, troubleshoot and mentor team in HVAC equipment.
• Coordinate with administrative staff for daily activities.
• Perform on-call and other special service activities as required.
• Maintain ESOP and benefit programs.

Skills

HVAC Service

Team Player

Education

HVACR Technology Program

EPA Universal Certification

Job description

Worth & Company in Maryland seeks a full-time Service Manager to oversee commercial and industrial HVAC service operations across the mid-Atlantic region. The role emphasizes technical leadership and excellent customer satisfaction.

The ideal candidate has 8–10 years of hands-on HVAC service and repair experience, HVACR training, and EPA Universal Certification, with the ability to mentor technicians and coordinate with administration.