HVAC Dispatch Coordinator (In-Office)

American Residential Services; Saint Petersburg (FL); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth opportunities

Job summary

A leading HVAC services provider is seeking a Dispatcher to coordinate daily scheduling and dispatch operations for its HVAC technicians. The ideal candidate has prior dispatch experience, preferably in HVAC or home services, along with strong organizational skills. Responsibilities include managing incoming service requests, scheduling service calls, and ensuring efficient technician routing. This fast-paced position requires working in-office with opportunities for career growth and competitive compensation ranging from $18 to $25 per hour.

Qualifications

• Prior experience in dispatch is required.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.

Responsibilities

• Coordinate daily scheduling and dispatch operations for HVAC service technicians.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Monitor call flow through the HVAC service platform and dispatch system.

Skills

Dispatch experience

Field service coordination

Microsoft Office proficiency

Multi-line phone systems

Geographical knowledge

Job description

A leading HVAC services provider is seeking a Dispatcher to coordinate daily scheduling and dispatch operations for its HVAC technicians. The ideal candidate has prior dispatch experience, preferably in HVAC or home services, along with strong organizational skills. Responsibilities include managing incoming service requests, scheduling service calls, and ensuring efficient technician routing. This fast-paced position requires working in-office with opportunities for career growth and competitive compensation ranging from $18 to $25 per hour.