HVAC Service Dispatcher - Lead Scheduling & Growth

Anderson Mechanical Inc.; Pascagoula (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Paid Training

Flexible Scheduling

Year-Round Work

Job summary

A local service company in Pascagoula is seeking a Service Dispatcher to assist in the administration and productivity of the Service Department. The role requires excellent organizational skills, HVACR knowledge, and the ability to interact with technicians and customers. Qualifications include supervisory experience in customer service and negotiation skills. Offered benefits include competitive salary, health insurance, and opportunities for career advancement.

Qualifications

• Supervisory experience in customer service, preferably in HVACR.
• Negotiation skills with suppliers required.
• Ability to serve as acting Service Manager when needed.

Responsibilities

• Assist in the administration, field productivity, and profitability of the department.
• Interact with technicians, suppliers, and customers regularly.
• Schedule service jobs based on technician capabilities.

Skills

Supervisory experience in customer service

Excellent communication skills

Negotiation skills with suppliers

Basic HVACR knowledge

Flexibility to work non-standard hours

Job description

A local service company in Pascagoula is seeking a Service Dispatcher to assist in the administration and productivity of the Service Department. The role requires excellent organizational skills, HVACR knowledge, and the ability to interact with technicians and customers. Qualifications include supervisory experience in customer service and negotiation skills. Offered benefits include competitive salary, health insurance, and opportunities for career advancement.