HVAC Service Dispatch & Admin Specialist

Filtrex Service Group; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Filtrex Service Group in Tulsa, OK seeks a dispatcher to coordinate daily schedules and route service technicians across its HVAC/R network. You will handle incoming calls, gather customer information, and ensure timely dispatch while delivering outstanding service.

The role requires multitasking, strong communication, and proficiency with MS Word and Excel in a fast-paced environment. A professional appearance and team-oriented mindset are essential.

Qualifications

• Must be able to multitask and handle calls efficiently.
• Excellent written and verbal communication required.
• Proficient with MS Word and MS Excel.
• Typing 50+ WPM and learn new software quickly.
• Professional phone demeanor and strong customer focus.

Responsibilities

• Coordinate daily schedules and routing of service technicians.
• Answer incoming service and repair calls and gather customer information.
• Schedule and dispatch requests in a timely manner.
• Support efficient field operations and exceptional customer service.

Skills

Positive attitude

Multitask

Phone demeanor

Verbal communication

Written communication

Professional appearance

Follow procedures

Customer service

Organizational skills

Teamwork

Attention to detail

Typing 50wpm

Learn software

MS Word

MS Excel

Job description

Filtrex Service Group in Tulsa, OK seeks a dispatcher to coordinate daily schedules and route service technicians across its HVAC/R network. You will handle incoming calls, gather customer information, and ensure timely dispatch while delivering outstanding service.

The role requires multitasking, strong communication, and proficiency with MS Word and Excel in a fast-paced environment. A professional appearance and team-oriented mindset are essential.