HVAC/R Technical Service & Quality Advisor

G.E. Mechanical LLC; Sicklerville (NJ); Vor Ort; USD 80.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Vacation & holidays

401k with company match

Education & training

Bonuses likely

Zusammenfassung

G.E. Mechanical, LLC is seeking a Technical Service Advisor to ensure services meet quality standards.

You will review technician work, provide technical guidance, and verify ticket completeness to bridge field work and customer invoicing. Responsibilities include reviewing tickets, coordinating with technicians, quoting based on equipment age and industry standards, and maintaining strong customer relationships while staying current with industry standards.

Qualifikationen

• High School diploma or GED required.
• Five years in mechanical service or related field, or a Bachelor's with two years PM/estimating leadership experience.
• HVACR mechanical expertise and field estimating experience preferred.

Aufgaben

• Review service tickets for time, materials, and accuracy.
• Provide technical guidance to technicians and clarify details.
• Prepare quotes based on equipment, age, and industry standards.
• Develop relationships with customers to build trust.
• Coordinate with service team to ensure quotes align with approvals.

Kenntnisse

HVACR Mechanical Technical Expertise

Field estimating experience

Multitasking

Attention to detail

MS Word/Excel/Outlook

Ausbildung

High School diploma or GED

Bachelor's degree in Engineering, Construction Management, or related fields

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Jobbeschreibung

G.E. Mechanical, LLC is seeking a Technical Service Advisor to ensure services meet quality standards.

You will review technician work, provide technical guidance, and verify ticket completeness to bridge field work and customer invoicing. Responsibilities include reviewing tickets, coordinating with technicians, quoting based on equipment age and industry standards, and maintaining strong customer relationships while staying current with industry standards.