HVAC/R Technical Service Advisor: Lead Projects & Customer Trust

G.E. Mechanical, LLC.; Vineland (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company paid vacation and holidays

401k plan with Company match

Education and training provided with/

Performance bonuses

Job summary

G.E. Mechanical, LLC. is seeking a Technical Service Advisor in New Jersey to ensure our services meet quality standards.

You will review field work, provide technical guidance, and close tickets accurately before invoicing. This role focuses on communicating with technicians and customers, developing quotes, and maintaining records. The candidate should have a strong background in mechanical service and project coordination.

Qualifications

• Education/Experience as stated: HS diploma or GED with 5 years mech service or related field, or a Bachelor's with PM/estimating experience.
• Experience in mechanical service, field estimating, or related area.
• Leadership experience and able to manage multi-project workload.

Responsibilities

• Review service tickets for time, materials, and equipment to ensure alignment with work descriptions.
• Clarify technical information with technicians and ensure quality control.
• Prepare quotes based on recommendations, unit age, and client goals.
• Extract follow-on work from service calls and maintenance visits.
• Stay current with industry standards and coordinate with service team to ensure smooth customer journeys.
• Maintain organized documentation for easy reference and billing.

Skills

Mechanical service

Estimating

Project coordination

Leadership

Quality control

Education

High School diploma or GED

Bachelor's degree in Engineering/Construction Management

Tools

MS Office Suite

Excel

Job description

G.E. Mechanical, LLC. is seeking a Technical Service Advisor in New Jersey to ensure our services meet quality standards.

You will review field work, provide technical guidance, and close tickets accurately before invoicing. This role focuses on communicating with technicians and customers, developing quotes, and maintaining records. The candidate should have a strong background in mechanical service and project coordination.