HVAC & Plumbing Dispatcher — Fast-Paced, Growth-Oriented

ARS; Austin (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Training and onboarding

Insurance after 31 days

Low-cost medical

Dental

Vision

401(k) with company match

PTO + 8 holidays

Life insurance

Career growth

Job summary

ARS-Rescue Rooter in Austin is seeking an experienced Dispatcher for HVAC & Plumbing to ensure technicians are dispatched efficiently and customer needs are met promptly. This full-time, year-round role offers pay of $20-$23 per hour and a 10:30-7pm schedule with rotating weekends.

You will join a national service network with a strong team culture and opportunities for career growth. Benefits include weekly pay, paid training, low-cost medical, dental and vision coverage, a 401(k) match, PTO

Qualifications

• Prior dispatch, scheduling, or call center experience.
• HVAC/Plumbing dispatch experience preferred but not required.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Dispatch service technicians efficiently and meet customer needs.
• Manage call flow from the service platform and coordinate scheduling.
• Guide field teams throughout the day with strong communication and local area knowledge.

Skills

Dispatch experience

Call center experience

Local geography knowledge

Tools

Microsoft Office

Multi-line phone systems

Job description

ARS-Rescue Rooter in Austin is seeking an experienced Dispatcher for HVAC & Plumbing to ensure technicians are dispatched efficiently and customer needs are met promptly. This full-time, year-round role offers pay of $20-$23 per hour and a 10:30-7pm schedule with rotating weekends.

You will join a national service network with a strong team culture and opportunities for career growth. Benefits include weekly pay, paid training, low-cost medical, dental and vision coverage, a 401(k) match, PTO