HVAC & Plumbing Dispatch Specialist – Weekly Pay & Benefits

American Residential Services (ARS); Austin (TX); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 holidays

Company-paid life insurance

Clean office environment

Career growth within a nationalService

Descrizione del lavoro

ARS-Rescue Rooter in Austin is hiring an experienced Dispatcher to manage dispatch for HVAC and plumbing service technicians. You will coordinate scheduling, route planning, and customer needs while maintaining a high level of service in a fast-paced environment.

The role requires prior dispatch or call center experience, proficiency with Microsoft Office and multi-line phone systems, and local geography knowledge. Must report to the office daily; weekend rotations may apply.

Competenze

• Prior dispatch, scheduling, or call center experience.
• Previous HVAC/Plumbing dispatch experience preferred but not required.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Mansioni

• Ensure that service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Need strong communication and local area knowledge to be successful in this role.

Conoscenze

Prior dispatch experience

Call center experience

Microsoft Office

Multi-line phone systems

Local geography knowledge

Daily office presence

Weekend shift flexibility

Background check

Strumenti

Microsoft Office

Phone systems

Descrizione del lavoro

ARS-Rescue Rooter in Austin is hiring an experienced Dispatcher to manage dispatch for HVAC and plumbing service technicians. You will coordinate scheduling, route planning, and customer needs while maintaining a high level of service in a fast-paced environment.

The role requires prior dispatch or call center experience, proficiency with Microsoft Office and multi-line phone systems, and local geography knowledge. Must report to the office daily; weekend rotations may apply.