HVAC & Plumbing Counter Sales Pro

Ferguson; Charleston (SC); Vor Ort; USD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision

Paid time off

Life insurance

401(k) with company match

Parental leave

Employee discounts

Mental health coverage

Zusammenfassung

Ferguson in Charleston, SC, is seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role goes beyond transactions—it's about being a trusted advisor to plumbing and HVAC contractor customers, using product expertise and problem-solving to help customers make informed purchasing decisions in line with our sales strategy.

The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service.

Qualifikationen

• 0-3 years of experience in customer service or sales.
• Experience in plumbing or HVAC preferred.
• Strong communication for consultative selling.
• Ability to lift up to 50 lbs and stand for extended periods.

Aufgaben

• Engage customers at the counter, on the phone, and via email to understand needs.
• Serve as product expert for plumbing and HVAC products to guide decisions.
• Upsell, cross-sell, and promote strategic products and programs.
• Process transactions accurately and efficiently.
• Collaborate with Outside Sales to support account growth.
• Manage special orders and monitor delivery timelines.
• Maintain a professional, organized counter environment.

Kenntnisse

Counter sales

Customer service

Sales

Digital literacy

Organizational skills

Tools

Catalogs

Manufacturer databases

Jobbeschreibung

Ferguson in Charleston, SC, is seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role goes beyond transactions—it's about being a trusted advisor to plumbing and HVAC contractor customers, using product expertise and problem-solving to help customers make informed purchasing decisions in line with our sales strategy.

The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service.