HVAC Install Coordination Specialist

American Residential Services LLC.; Las Vegas (NV); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) match

Paid PTO

Paid holidays

Training programs

Discount programs

Community involvement

Promotion opportunities

Descrizione del lavoro

American Residential Services LLC. in Las Vegas, NV is seeking a Service Coordinator to schedule HVAC installations and coordinate materials, permits, and staffing. You will contact customers to confirm appointments and keep technicians informed with accurate job notes.

The role emphasizes strong customer service, organization, and multitasking in a fast-paced environment. Evening and weekend availability is required; training and benefits are provided as part of our comprehensive program.

Competenze

• 1–2 years of customer service or client relations experience.
• Ability to work evenings and weekends.
• Strong organizational and multitasking abilities.
• Excellent listening and written/verbal communication skills.
• Proactive, self-motivated to deliver exceptional customer service by phone and direct technicians.

Mansioni

• Schedule and manage HVAC installations with sales staff and customers.
• Answer inbound and outbound customer questions.
• Process purchase orders and order equipment for upcoming installations.
• Pull permits for installations.
• Maintain accurate job notes for installation technicians.
• Escalate problems to manager or director and resolve issues.
• Provide excellent customer service and support to customers.
• Perform additional duties as assigned.

Conoscenze

Customer service

Phone coordination

Verbal communication

Organization

Microsoft Office

Excel

Word

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

American Residential Services LLC. in Las Vegas, NV is seeking a Service Coordinator to schedule HVAC installations and coordinate materials, permits, and staffing. You will contact customers to confirm appointments and keep technicians informed with accurate job notes.

The role emphasizes strong customer service, organization, and multitasking in a fast-paced environment. Evening and weekend availability is required; training and benefits are provided as part of our comprehensive program.