HVAC Service Dispatcher & Coordinator — Drive Critical Projects

CFO Trane U.S. Inc.-CFO; Nevada (IA); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Paid time off

Job summary

Trane Technologies is seeking a Service Coordinator II in Las Vegas to organize service resources, plan schedules, and direct field teams. You will ensure efficient execution of service agreements, coordinate labor and materials, and maintain strong customer communication throughout projects.

The role requires coordinating with Project Managers, HVAC Technicians, and the Parts Department, with a focus on timely delivery, quality, and safety.

Qualifications

• Requires certificate/degree from college or technical school with one year related experience and/or training; or three years of related experience and/or training with HS Diploma/GED.
• Candidates without a 4-year degree are encouraged to apply; practical experience and alignment with leadership principles are prioritized.
• Must have excellent customer service skills and be comfortable communicating on the phone.
• Organizational skills with ability to multi-task and prioritize daily interruptions.

Responsibilities

• Coordinates service resources, dispatches and assigns team members to projects.
• Schedules personnel, materials, sub-contractors and equipment based on project needs and availability.
• Communicates with Project Managers and HVAC Technicians to assign/dispatch technicians.
• Coordinates operations interaction with Parts Department and Acquisition as necessary.
• Maintains customer satisfaction by addressing concerns and responding to requests.
• Generates work orders and project paperwork, and creates various reports.

Skills

Customer service

Organizational skills

Multi-tasking

Attention to detail

Microsoft Office

Education

HS Diploma or GED

Technical training

Tools

Energy Management Systems

HVAC Systems

Temperature Controls

Job description

Trane Technologies is seeking a Service Coordinator II in Las Vegas to organize service resources, plan schedules, and direct field teams. You will ensure efficient execution of service agreements, coordinate labor and materials, and maintain strong customer communication throughout projects.

The role requires coordinating with Project Managers, HVAC Technicians, and the Parts Department, with a focus on timely delivery, quality, and safety.