HVAC Inside Sales Specialist (CSR)

Daikin Comfort; Alexandria (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales for our Alexandria, LA branch. The role focuses on selling products and services to customers face-to-face, by phone, or via email while understanding company policies and product lines.

You will collaborate with the Branch Manager to grow territory coverage and maintain dealer relationships. The position emphasizes excellent customer service, timely order processing, and effective communication to drive

Qualifications

• Strong customer service and relationship-building skills.
• Clear verbal and written communication abilities.
• Proficiency with Microsoft Office and basic database software.
• Ability to manage high-volume customer traffic and multi-taskPRIORITIES.

Responsibilities

• Assist customers face to face, by phone, or by email to identify needs and provide solutions.
• Process orders, quotes, and delivery dates with accuracy.
• Provide product information and educate customers on features and benefits.
• Coordinate with internal teams to resolve issues and ensure timely service and delivery.
• Maintain and report on sales activities and customer interactions.

Skills

Customer service

Verbal communication

Written communication

Phone etiquette

High-volume handling

Relationship management

Education

High School diploma or GED

Some college preferred

Tools

Microsoft Office

Database applications

Job description

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales for our Alexandria, LA branch. The role focuses on selling products and services to customers face-to-face, by phone, or via email while understanding company policies and product lines.

You will collaborate with the Branch Manager to grow territory coverage and maintain dealer relationships. The position emphasizes excellent customer service, timely order processing, and effective communication to drive