HVAC Inside Sales & Customer Care Specialist

Daikin Comfort; Lafayette (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Benefits start day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. in Lafayette, LA is seeking a skilled HVAC CSR/Inside Sales professional to support branch operations.

The role involves selling products and services to customers, whether face to face, by phone, or via email or fax, and ensuring a smooth and quick sales process. You will collaborate with the Branch Manager to drive territory coverage, maintain dealer relationships, and help deliver accurate order processing, warranties, and timely deliveries while

Qualifications

• HVAC knowledge is preferred and helpful.
• Excellent customer service and communication skills.
• Strong organization and attention to detail to manage orders and inquiries.

Responsibilities

• Provide effective customer service via face-to-face, phone, and email.
• Process orders, purchase orders, quotes and delivery dates accurately.
• Educate customers on product terminology and benefits.
• Collaborate with Branch Manager to resolve problems and maintain dealer relationships.
• Maintain records and prepare reports on sales activities.

Skills

HVAC knowledge

Customer service

Communication (phone/email)

Organization/time management

Attention to detail

Team collaboration

Education

High School diploma or GED

Tools

Outlook

Excel

Word

Database applications

Job description

Daikin Comfort Technologies Distribution, Inc. in Lafayette, LA is seeking a skilled HVAC CSR/Inside Sales professional to support branch operations.

The role involves selling products and services to customers, whether face to face, by phone, or via email or fax, and ensuring a smooth and quick sales process. You will collaborate with the Branch Manager to drive territory coverage, maintain dealer relationships, and help deliver accurate order processing, warranties, and timely deliveries while