HVAC Inside Sales & Customer Care Specialist

DAIKIN COMFORT TECHNOLOGIES DIST INC; Alexandria (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. in Alexandria, LA, is seeking a Customer Service/Inside Sales professional for our branch operations group.

The CSR sells the organization’s products and services to prospective and existing customers, handling face-to-face, phone, or email/fax inquiries and ensuring a smooth sales process. Responsibilities include processing orders, providing product information, maintaining dealer relationships, and collaborating with the Branch Manager to drive

Qualifications

• 1–3 years of progressive sales experience.
• High School diploma or GED or equivalent.
• Knowledge of HVAC products preferred.

Responsibilities

• Sell the organization’s products and services to prospective and existing customers.
• Handle customers’ needs face to face, on the phone, or via email/fax; find solutions and ensure a smooth sales process.
• Process orders, quotes, delivery dates, and payments; ensure accurate information and item selection.

Skills

HVAC knowledge

Customer service

Microsoft Office

Phone etiquette

Written communication

Data entry

Education

High School diploma or GED

Tools

Outlook

Excel

Word

Job description

Daikin Comfort Technologies Distribution, Inc. in Alexandria, LA, is seeking a Customer Service/Inside Sales professional for our branch operations group.

The CSR sells the organization’s products and services to prospective and existing customers, handling face-to-face, phone, or email/fax inquiries and ensuring a smooth sales process. Responsibilities include processing orders, providing product information, maintaining dealer relationships, and collaborating with the Branch Manager to drive