HVAC Inside Sales & Customer Care Specialist

DAIKIN COMFORT TECHNOLOGIES DIST INC; Jonesboro (AR); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Daikin Comfort Technologies Distribution, Inc. in Jonesboro, AR is seeking a professional CSR/Inside Sales for our branch operations.

The role sells products and services to prospective and existing customers, handling needs face-to-face, by phone, email or fax, and ensuring a smooth sales process. You will perform order processing, provide product knowledge, maintain dealer relationships, and collaborate with the Branch Manager to drive territory coverage and customer satisfaction.

Qualifications

• 1–3 years of progressive sales experience.
• Knowledge of HVAC products is preferred.
• Proficient in MS Office applications and basic data entry.

Responsabilités

• Provide excellent customer service via face-to-face, phone, and email.
• Handle order processing, quotes, and delivery dates with accuracy.
• Maintain dealer relationships and drive territory coverage.
• Communicate product information clearly to customers.
• Collaborate with Branch Manager to resolve problems and improve satisfaction.

Connaissances

HVAC knowledge

Customer service

Communication skills

Time management

Formation

High School diploma or GED

Some college preferred

Outils

Microsoft Office

Description du poste

Daikin Comfort Technologies Distribution, Inc. in Jonesboro, AR is seeking a professional CSR/Inside Sales for our branch operations.

The role sells products and services to prospective and existing customers, handling needs face-to-face, by phone, email or fax, and ensuring a smooth sales process. You will perform order processing, provide product knowledge, maintain dealer relationships, and collaborate with the Branch Manager to drive territory coverage and customer satisfaction.