HVAC Inside Sales Specialist

- Gainesville; Gainesville (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Job summary

SRS Distribution Inc. in Gainesville, GA is seeking an Inside Sales Professional to identify and serve customer needs, process orders, locate parts, and support long-term relationships. You may assist in warehouse tasks and occasional deliveries, while promoting products and providing technical support.

The role requires a minimum of 2 years in customer service or sales, with HVAC industry experience preferred, and a valid driver’s license. Competitive benefits are offered.

Qualifications

• Minimum of 2 years in customer service and/or sales.
• HVAC industry experience preferred.
• Proficient with computers including Microsoft Office.
• Forklift experience.
• Must possess a valid driver's license and maintain a good driving record.
• Must meet company liability insurance requirements and operate company vehicles.

Responsibilities

• Process customer orders in person, by phone, fax, or e-commerce, including transfers and delivery requests.
• Locate parts and supplies from various sources for customers.
• Support long-term customer relationships to promote sales growth.
• Assist in warehouse duties, including picking orders and stocking; may operate a forklift.
• Promote products, upgrades, and services to customers.
• Provide technical support and problem solving to customers.
• Identify prospective customers and pass leads to sales team (Territory Managers or Account Executives).
• Maintain showroom and product displays; restock as needed.
• Process warranties and conduct cycle counts; assist with inventory accuracy.
• Occasionally make deliveries using a site vehicle.
• Participate in after-hours on-call duties and training; overtime as required.
• Work cooperatively with others and comply with company policies.
• Maintain regular attendance.

Skills

Customer service

Sales experience

Microsoft Office

Forklift experience

Valid driver's license

Driving record

Liability insurance compliance

Vehicle operation

Education

High School Diploma or equivalent

Job description

SRS Distribution Inc. in Gainesville, GA is seeking an Inside Sales Professional to identify and serve customer needs, process orders, locate parts, and support long-term relationships. You may assist in warehouse tasks and occasional deliveries, while promoting products and providing technical support.

The role requires a minimum of 2 years in customer service or sales, with HVAC industry experience preferred, and a valid driver’s license. Competitive benefits are offered.