HVAC Inside Sales & Customer Solutions Pro

SRS Distribution Inc.; Forest Park (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

SRS Distribution Inc. in Forest Park, GA, is hiring an Inside Sales Professional to identify and serve customer needs, process orders, and promote products and services. You will support warehouse tasks, assist with technical issues, and help grow long-term customer relationships.

The role requires customer service or sales experience, a valid driver's license, and proficiency with Microsoft Office; HVAC industry knowledge is a plus. Wage details are provided upon request.

Qualifications

• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry preferred.
• Proficient in computers, including Microsoft Office.
• Possess a valid driver’s license and maintain a clean driving record.
• Meet federal and state requirements to operate the vehicle.

Responsibilities

• Process customer orders in person, by phone, fax, or e-commerce.
• Locate parts, equipment, and supplies from various sources.
• Support long-term relationships to promote sales growth.
• Assist in warehouse duties and occasional forklift operation.
• Promote products, upgrades, and services to customers.
• Assist customers with technical support and problem solving.
• Identify prospective customers and relay prospects to the sales team.
• Maintain showroom shelves and product displays.
• Process warranties and perform cycle counts for inventory accuracy.
• Make occasional site deliveries and participate in on-call duties.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Forklift operation

Job description

SRS Distribution Inc. in Forest Park, GA, is hiring an Inside Sales Professional to identify and serve customer needs, process orders, and promote products and services. You will support warehouse tasks, assist with technical issues, and help grow long-term customer relationships.

The role requires customer service or sales experience, a valid driver's license, and proficiency with Microsoft Office; HVAC industry knowledge is a plus. Wage details are provided upon request.