HVAC Inside Sales Pro – Customer Solutions

Thermal Supply Inc.; Salem (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

Thermal Supply Inc. is seeking an Inside Sales/CSR to support customers with product knowledge and timely order processing. You will handle inquiries, provide product recommendations, and coordinate shipments while maintaining strong dealer relationships.

The role requires 3–6 years in sales (HVAC preferred) and a high school diploma or GED, with proficiency in Microsoft Office and database applications. This on-site position offers growth within a team-driven environment.

Qualifications

• 3–6 years of progressive sales experience.
• 3+ years in HVAC industry preferred.
• High School diploma or GED equivalent; some college preferred.

Responsibilities

• Assist customers via face-to-face, phone, and email to identify needs and drive sales.
• Process orders, quotes, and delivery dates; ensure accurate entry of items.
• Recommend alternate products based on cost, availability or specs.
• Coordinate with manufacturing, sales, and vendors to ensure timely shipments.
• Educate customers on product terminology, features and benefits.

Skills

Customer service

Communication

Sales

Time management

Education

High School diploma or GED

Tools

Microsoft Office

Database applications

Job description

Thermal Supply Inc. is seeking an Inside Sales/CSR to support customers with product knowledge and timely order processing. You will handle inquiries, provide product recommendations, and coordinate shipments while maintaining strong dealer relationships.

The role requires 3–6 years in sales (HVAC preferred) and a high school diploma or GED, with proficiency in Microsoft Office and database applications. This on-site position offers growth within a team-driven environment.