HVAC Inside Sales & Customer Solutions Specialist

Daikin Comfort Technologies Inc.; Fresno (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Daikin Comfort Technologies Inc. in Fresno, CA is seeking a CSR/Inside Sales Representative to assist customers face-to-face, by phone, email or fax, and to ensure a smooth sales process. You will process orders, respond with accurate information, and collaborate with the Branch Manager to maintain dealer relationships.

Knowledge of HVAC products and strong customer service skills are essential. This full-time on-site role requires 1–3 years of progressive sales experience and a high school

Qualifications

• HVAC knowledge preferred.
• Proficient in MS Office and basic data handling.
• Strong communication and customer service abilities.

Responsibilities

• Sell organization’s products and services to prospective and existing customers.
• Handle inquiries face-to-face, by phone, email, or fax and provide timely answers.
• Process orders, purchase orders, quotes, and delivery dates with accuracy.
• Recommend alternatives based on cost, availability, or specifications.
• Coordinate shipments and monitor scheduling to ensure timely delivery.
• Expand product knowledge and educate customers on features and benefits.

Skills

HVAC knowledge

MS Office

Customer service

Phone etiquette

Communication skills

Time management

Education

High School diploma or GED

Job description

Daikin Comfort Technologies Inc. in Fresno, CA is seeking a CSR/Inside Sales Representative to assist customers face-to-face, by phone, email or fax, and to ensure a smooth sales process. You will process orders, respond with accurate information, and collaborate with the Branch Manager to maintain dealer relationships.

Knowledge of HVAC products and strong customer service skills are essential. This full-time on-site role requires 1–3 years of progressive sales experience and a high school