HVAC Inside Sales & Customer Service Pro

Daikin Comfort; Pompano Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. in Pompano Beach, FL, seeks a professional Customer Service/Inside Sales Representative to support branch sales through counter, phone, email, and fax inquiries.

You will process orders, quotes, and deliveries while delivering quick, courteous service. You will educate customers about HVAC products, maintain house accounts, assist with warranties and returns, and collaborate with the Branch Manager to resolve issues; forklift and warehouse duties

Qualifications

• 1+ year of progressive sales and customer service.
• 1+ year in the HVAC industry.
• High school diploma or GED; HVAC certification preferred.

Responsibilities

• Assist customers at counter, on the phone, or via email; respond promptly and accurately.

Skills

HVAC knowledge

Microsoft Office

Customer service

Relationship management

Phone etiquette

Education

High School diploma

HVAC certification

Tools

Microsoft Office

Job description

Daikin Comfort Technologies Distribution, Inc. in Pompano Beach, FL, seeks a professional Customer Service/Inside Sales Representative to support branch sales through counter, phone, email, and fax inquiries.

You will process orders, quotes, and deliveries while delivering quick, courteous service. You will educate customers about HVAC products, maintain house accounts, assist with warranties and returns, and collaborate with the Branch Manager to resolve issues; forklift and warehouse duties