HVAC Inside Sales & Customer Service Pro

Daikin Comfort Technologies North America, Inc.; Lafayette (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Job summary

Daikin Comfort Technologies Distribution, Inc. in Lafayette, LA is seeking a professional HVAC CSR/Inside Sales specialist to support branch operations.

The role involves assisting customers face-to-face, by phone, email or fax, processing orders and providing product information to drive timely sales. The successful candidate will maintain dealer relationships, expand territory coverage with the Branch Manager, and ensure accurate quotes and deliveries, while delivering excellent customer

Qualifications

• HVAC knowledge preferred.
• Proficient in Microsoft Office and databases.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers via face-to-face, phone, email, or fax.
• Process orders, quotes, and deliveries; ensure accuracy of information.
• Provide product information and upsell where possible.
• Coordinate with management to resolve issues and maintain customer satisfaction.
• Maintain dealer relationships and expand territory coverage with branch manager.
• Prepare sales reports and maintain records of activities.
• Educate customers on product terminology and benefits.

Skills

HVAC knowledge

Customer service

Communication

Time management

Sales experience

Education

High School diploma or GED

Tools

Outlook

Excel

Word

Database applications

Job description

Daikin Comfort Technologies Distribution, Inc. in Lafayette, LA is seeking a professional HVAC CSR/Inside Sales specialist to support branch operations.

The role involves assisting customers face-to-face, by phone, email or fax, processing orders and providing product information to drive timely sales. The successful candidate will maintain dealer relationships, expand territory coverage with the Branch Manager, and ensure accurate quotes and deliveries, while delivering excellent customer