HVAC Inside Sales & Customer Care Specialist

Daikin Comfort; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. in Houston, TX is seeking a professional CSR/Inside Sales representative to support branch operations.

The CSR sells products and services to prospective and existing customers, answering questions, creating solutions, and ensuring a smooth sales process via face-to-face, phone, email or fax. Candidates should know the company policies, procedures, products, and services and collaborate with the Branch Manager to drive territory coverage and

Qualifications

• HVAC knowledge preferred.
• Experience in sales or customer service roles.
• Must be able to manage multiple tasks and communicate clearly.

Responsibilities

• Handle face-to-face, phone, email or fax inquiries from customers.
• Process orders, quotations, and delivery dates accurately.
• Educate customers about product terminology, features and benefits.

Skills

HVAC knowledge

Microsoft Office

Customer service

Phone etiquette

Multi-tasking

Communication

Education

High School diploma or GED

Some college preferred

Tools

Database applications

CRM software

Job description

Daikin Comfort Technologies Distribution, Inc. in Houston, TX is seeking a professional CSR/Inside Sales representative to support branch operations.

The CSR sells products and services to prospective and existing customers, answering questions, creating solutions, and ensuring a smooth sales process via face-to-face, phone, email or fax. Candidates should know the company policies, procedures, products, and services and collaborate with the Branch Manager to drive territory coverage and