HVAC Inside Sales & Customer Care Pro

DAIKIN COMFORT TECHNOLOGIES DIST INC; Los Angeles (CA); On-site; USD 60,174,000 - 71,349,000; Full time

Job summary

Daikin Comfort Technologies Dist Inc. in Van Nuys, CA, is seeking a CSR/Inside Sales Representative to handle face-to-face, phone, and email inquiries and drive product sales.

You will process orders, provide product information, and maintain positive dealer relationships while collaborating with the Branch Manager to resolve issues and ensure customer satisfaction. The role is on-site, full-time, with 1–3 years of progressive sales experience and a High School diploma.

Qualifications

• 1–3 years of progressive sales experience.
• High School diploma or GED; some college preferred.
• Knowledge of HVAC equipment/products.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Strong customer service and communication skills.

Responsibilities

• Maintain accounts and communicate product launches and discounts via outbound calls.
• Provide excellent customer service via walk-ins, phone, and email.
• Process orders, purchase orders, quotes and delivery dates with accuracy.
• Coordinate with manufacturing, sales, distribution, and vendors on shipments.
• Expand knowledge of HVAC products and stay current with industry trends.

Skills

HVAC knowledge

MS Office

Customer service

Communication skills

Time management

Education

High School diploma

Tools

Outlook

Excel

Word

Database applications

Job description

Daikin Comfort Technologies Dist Inc. in Van Nuys, CA, is seeking a CSR/Inside Sales Representative to handle face-to-face, phone, and email inquiries and drive product sales.

You will process orders, provide product information, and maintain positive dealer relationships while collaborating with the Branch Manager to resolve issues and ensure customer satisfaction. The role is on-site, full-time, with 1–3 years of progressive sales experience and a High School diploma.