HVAC Inside Sales & Customer Care Pro

Daikin Comfort; Eagan (MN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare and dental coverage

401K plan

Paid time off

Job summary

Stevens Equipment Supply, a Daikin Industries affiliate, seeks a Customer Service/Inside Sales Representative to support the Eagan, MN branch. You will manage walk-in and remote customers, process orders, and drive sales by communicating new products, services, and pricing.

This role emphasizes responsive service and accurate order handling. Join a team focused on growth with training and development opportunities within a global company.

Qualifications

• 5+ years of progressive sales and customer service experience.
• 5+ years in HVAC industry preferred.
• High School diploma or GED; HVAC certification preferred.

Responsibilities

• Build branch sales by maintaining house accounts and active dealer communication.
• Process orders, purchase orders, payments, quotes, and delivery dates accurately.
• Provide excellent customer service via walk-ins, calls, and emails.
• Educate customers on product terminology, features, and benefits.
• Coordinate shipments with manufacturing, distribution, and vendors.
• Assist in warehouse and forklift operations as needed.
• Travel to customer locations for follow-ups or demonstrations.

Skills

HVAC knowledge

Customer service

MS Office

Phone etiquette

Relationship management

Education

High School diploma

HVAC certification

Tools

Database apps

Job description

Stevens Equipment Supply, a Daikin Industries affiliate, seeks a Customer Service/Inside Sales Representative to support the Eagan, MN branch. You will manage walk-in and remote customers, process orders, and drive sales by communicating new products, services, and pricing.

This role emphasizes responsive service and accurate order handling. Join a team focused on growth with training and development opportunities within a global company.