HVAC Field Dispatch & Scheduler

CFO Trane U.S. Inc.-CFO; Tempe (AZ); On-site; USD 47,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401K match

Educational opportunities

Tuition assistance

Paid time off

Family building benefits

Job summary

Trane Technologies is seeking a detail-oriented coordinator to support project delivery in Tempe, AZ. You will coordinate service resources, dispatch personnel, and align with Project Managers and HVAC Supervisors to ensure on-time, on-spec work.

You must have a high school diploma (or equivalent) and strong customer service and organizational skills; familiarity with MS Word/Excel/Outlook; ability to multitask; and willingness to work overtime as needed.

Qualifications

• Excellent customer service skills; comfortable on the phone.
• Organized with strong multitasking and prioritization ability.
• Strong attention to detail in a fast-paced environment.
• Familiarity with Energy Management Systems, HVAC systems, or temperature controls preferred.
• Knowledge of Word, Excel, Outlook, and Windows.

Responsibilities

• Coordinate service resources, dispatch and assign team members to projects.
• Schedule personnel, materials, sub-contractors and equipment based on project needs and availability.
• Communicate with Project Managers and HVAC Supervisors to assign technicians.
• Coordinate operations with Parts Department and Acquisition as needed.
• Investigate concerns to maintain customer satisfaction and respond to special requests.
• Generate work orders, review paperwork, and create reports.

Skills

Customer service

Phone skills

Organizational skills

Attention to detail

MS Office

Education

HS Diploma/GED or higher

Tools

MS Office Suite

Job description

Trane Technologies is seeking a detail-oriented coordinator to support project delivery in Tempe, AZ. You will coordinate service resources, dispatch personnel, and align with Project Managers and HVAC Supervisors to ensure on-time, on-spec work.

You must have a high school diploma (or equivalent) and strong customer service and organizational skills; familiarity with MS Word/Excel/Outlook; ability to multitask; and willingness to work overtime as needed.