HVAC Dispatcher - In-Office, Fast-Paced Scheduler

American Residential Services (ARS); Sanford (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong团队

Career growth opportunities within a n

Job summary

ARS-Rescue Rooter is seeking an organized HVAC Dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role supports efficient technician routing and customer scheduling with a fast-paced environment.

Join the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services. Weekly pay, training, and comprehensive benefits are part of the package, with potential for career growth within

Qualifications

• Prior experience in dispatch, scheduling, or call center environments.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support technician routing and service scheduling.
• Must report daily to the office (no remote work available).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Dispatch HVAC service technicians efficiently to meet customer appointment times.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Coordinate technician routing and job assignments to maximize efficiency.
• Monitor call flow through the HVAC service platform and dispatch system.
• Communicate with technicians and customers to provide updates on HVAC service appointments.
• Support field teams throughout the day by adjusting schedules and resolving routing issues.
• Maintain accurate service scheduling and ensure technicians remain productive throughout the day.

Skills

Dispatch & scheduling

Call center experience

Geography knowledge

Customer service

Tools

Microsoft Office

Multi-line phone systems

Job description

ARS-Rescue Rooter is seeking an organized HVAC Dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role supports efficient technician routing and customer scheduling with a fast-paced environment.

Join the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services. Weekly pay, training, and comprehensive benefits are part of the package, with potential for career growth within