HVAC Dispatcher – In-Office, Fast-Paced & Growth

ARS/Rescue Rooter; Bradenton (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly direct deposit pay

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

PTO and paid holidays

Life insurance

Job summary

Unique Services in Bradenton, FL is seeking an HVAC Dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role requires coordinating call flows, routing, and timely updates to customers to ensure efficient service delivery.

The position offers a rotating schedule (8-5 / 9-6 / 10-7 with weekend shifts), full-time year-round work, and benefits including training, insurance after 31 days, and a 401(k) match.

Qualifications

• Prior experience in dispatch, scheduling, or call center environments.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support technician routing and service scheduling.
• Must report daily to the office (no remote work available).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Dispatch HVAC service technicians efficiently to meet customer appointment times.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Coordinate technician routing and job assignments to maximize efficiency.
• Monitor call flow through the HVAC service platform and dispatch system.
• Communicate with technicians and customers to provide updates on HVAC service appointments.
• Support field teams throughout the day by adjusting schedules and resolving routing issues.
• Maintain accurate service scheduling and ensure technicians remain productive throughout the day.

Skills

Dispatch experience

Scheduling

Call center

Geography knowledge

Shift flexibility

Office-based

Background check

Tools

Microsoft Office

Multi-line phone systems

Job description

Unique Services in Bradenton, FL is seeking an HVAC Dispatcher to coordinate daily scheduling and dispatch operations for residential HVAC service technicians. This in-office role requires coordinating call flows, routing, and timely updates to customers to ensure efficient service delivery.

The position offers a rotating schedule (8-5 / 9-6 / 10-7 with weekend shifts), full-time year-round work, and benefits including training, insurance after 31 days, and a 401(k) match.