HVAC Dispatch Specialist – Fast-Paced Coordination

Nextech Commercial HVAC & Refrigeration; Denver (CO); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid training and certification

Multiple health plans (free employee)

Dental and vision coverage

Free life insurance

401(k) with company match

PTO and holidays

Discount programs

Job summary

Nextech Commercial HVAC & Refrigeration is seeking a proactive Dispatcher to connect field teams with customers and keep service flowing smoothly. You will coordinate schedules, manage requests, and support technicians with timely updates, ensuring professionalism and efficiency.

Ideal candidates excel in fast-paced environments, maintain accuracy, and communicate clearly with internal teams and customers alike. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

• Previous dispatch experience (service industry preferred).
• Strong Excel skills for data entry and reporting.
• Excellent organizational and time-management abilities.
• Top-notch written and verbal communication skills.
• Detail-oriented with a focus on accuracy and follow-through.

Responsibilities

• Coordinate schedules and manage service requests.
• Communicate updates to technicians, customers, and management.
• Track service history and customer communications in the database.
• Verify tech check-ins/outs and IVR compliance.
• Ensure proper parts and POs are available for jobs.
• Support regional managers with call scheduling and data entry.

Skills

Dispatch experience

Written and verbal communication

Time-management

Organizational skills

Detail-oriented

Prioritization

Team player

Deadline-driven

Tools

Excel

Job description

Nextech Commercial HVAC & Refrigeration is seeking a proactive Dispatcher to connect field teams with customers and keep service flowing smoothly. You will coordinate schedules, manage requests, and support technicians with timely updates, ensuring professionalism and efficiency.

Ideal candidates excel in fast-paced environments, maintain accuracy, and communicate clearly with internal teams and customers alike. This on-site role offers comprehensive benefits and growth opportunities.