HVAC Trades Dispatcher — Flexible Hours & Growth

Cool Today - Cooling, Plumbing, Electrical; Sarasota (FL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Market Value Compensation ($23HR-$28HR

Robust PTO Plan

Health, Vision and Dental plans

401K Retirement Plan with companymatch

Life Insurance

Short-Term and Long-Term Disability

FSA, EPA, Legal Services, Identity The

Continuous Training for your Developm

Dynamic, collaborative, and fun envt

Career growth coaching

Job summary

Cool Today in Sarasota is hiring a Traders Dispatchers to manage daily technician schedules and dispatch work orders across our HVAC, plumbing, and electrical teams. You will confirm appointments with customers, relay information to field staff via Outlook, and handle related paperwork while maintaining accurate technician records.

Requires at least 1 year of dispatching experience (preferably in HVAC or related fields) and basic computer skills; Service Titan experience is a plus.

Qualifications

• Minimum 1 year of dispatching experience in HVAC or related industry.
• High school diploma or GED preferred.
• Basic computer proficiency, particularly with Microsoft applications.
• Service Titan experience is a plus.

Responsibilities

• Schedule and monitor daily technician schedule.
• Dispatch work orders to field technicians according to priority and location.
• Receive and record completed work orders from the field technicians.
• Contact customers to confirm next-day appointments.
• Communicate with field personnel via Outlook.
• Handle paperwork for assigned departments and technicians.
• Maintain accurate technician database.
• Coordinate parts scheduling.
• Answer general questions regarding rebates, system operations, warranties, etc. from customers.

Skills

Dispatching experience

Basic computer proficiency

Outlook usage

Education

High School Diploma or GED

Tools

Service Titan

Outlook

Job description

Cool Today in Sarasota is hiring a Traders Dispatchers to manage daily technician schedules and dispatch work orders across our HVAC, plumbing, and electrical teams. You will confirm appointments with customers, relay information to field staff via Outlook, and handle related paperwork while maintaining accurate technician records.

Requires at least 1 year of dispatching experience (preferably in HVAC or related fields) and basic computer skills; Service Titan experience is a plus.