HVAC Dispatcher: Growth, Bonuses & Benefits

Versamechanical; Baton Rouge (LA); Presencial; USD 41.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Vacation time

Paid Holidays

Paid Sick Days

Team Events

Descripción de la vacante

Versa Mechanical in Baton Rouge, LA is seeking an experienced Commercial HVAC Dispatcher to support our service technicians and customers. This role manages incoming calls, schedules routine maintenance, and dispatches technicians to ensure timely, accurate service delivery.

We offer a Monday–Friday schedule, hourly pay with performance-based bonuses, and benefits including health insurance, life and disability coverage, a 401(k) match, and paid time off.

Formación

• Experience in commercial HVAC dispatching.
• Proficiency with dispatch software such as ServiceTitian, Field Edge or similar tools.
• High attention to detail and accuracy in scheduling and invoicing.
• Advanced customer service skills and professionalism.
• Basic accounting or accounts receivable experience is a plus.

Responsabilidades

• Answering incoming calls
• Receiving service requests via calls, emails and account managers
• Dispatching commercial Service Technicians
• Scheduling routine/annual maintenance
• Building small quotes for technicians
• Close out calls with technicians and ensure invoices and material allocations are correct
• Time tracking and time spent on jobs on invoices/time cards
• Order parts as needed
• Warranty registration
• Daily work in ServiceTitian

Conocimientos

HVAC Dispatching

Customer Service

Attention to detail

Herramientas

ServiceTitian

Field Edge

Descripción del empleo

Versa Mechanical in Baton Rouge, LA is seeking an experienced Commercial HVAC Dispatcher to support our service technicians and customers. This role manages incoming calls, schedules routine maintenance, and dispatches technicians to ensure timely, accurate service delivery.

We offer a Monday–Friday schedule, hourly pay with performance-based bonuses, and benefits including health insurance, life and disability coverage, a 401(k) match, and paid time off.