HVAC Service Dispatcher - Growth, Benefits, PTO

Champion Comfort Experts; Flat Rock (NC); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Résumé du poste

Champion Comfort Experts seeks a Dispatcher to join our team. You will deliver superior service to customers and technicians, schedule and dispatch HVAC, plumbing, and electrical service calls, and optimize routes for efficiency.

2+ years of dispatch experience required; ServiceTitan experience is a major plus. The role demands speed, multitasking, and attention to customer satisfaction as we support growth and team success.

Qualifications

• 2 years of dispatch experience required.

Responsabilités

• Deliver exceptional customer service to customers and technicians.
• Schedule and dispatch HVAC, plumbing, and electrical service calls.
• Optimize technician routes and schedules for efficiency.
• Coordinate the right technician for each job based on skills and availability.
• Communicate schedule updates and resolve customer concerns.
• Support team goals, customer satisfaction, and revenue growth.

Connaissances

Dispatch experience

Service Titan experience

Customer service

Description du poste

Champion Comfort Experts seeks a Dispatcher to join our team. You will deliver superior service to customers and technicians, schedule and dispatch HVAC, plumbing, and electrical service calls, and optimize routes for efficiency.

2+ years of dispatch experience required; ServiceTitan experience is a major plus. The role demands speed, multitasking, and attention to customer satisfaction as we support growth and team success.