HVAC Dispatcher: Fast-Paced Customer Ops Pro

UGI HVAC; Exton (PA); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Friendly team-oriented atmosphere

Excellent medical, vision, and dental insurance

401(k) plan with company match

Paid time off

Job summary

A leading HVAC service provider in Exton is seeking a Dispatcher to schedule and route technicians efficiently. The ideal candidate will possess dispatch experience, strong communication skills, and a commitment to exceptional customer service. Responsibilities include coordinating logistics, managing technician workloads, and assisting service team members. An attractive hourly pay range of $18-$23 and comprehensive benefits are offered. This role requires in-office work five days a week.

Qualifications

• Experience in dispatching services required.
• Able to work in a fast-paced environment.
• Flexibility to work overtime is a must.

Responsibilities

• Schedule and route technicians based on skill and availability.
• Notify customers when parts arrive.
• Manage workload to achieve compliance goals.

Skills

Dispatch Experience

Quick Thinker

Exceptional customer service

Strong communication skills

Knowledge of Word, Excel, Outlook

Education

High school diploma or equivalent

Tools

Wennsoft

Click

Job description

A leading HVAC service provider in Exton is seeking a Dispatcher to schedule and route technicians efficiently. The ideal candidate will possess dispatch experience, strong communication skills, and a commitment to exceptional customer service. Responsibilities include coordinating logistics, managing technician workloads, and assisting service team members. An attractive hourly pay range of $18-$23 and comprehensive benefits are offered. This role requires in-office work five days a week.