HVAC Dispatcher: Quick-Response Scheduling & Support
CoolSys - Refrigeration and HVAC Systems
San Diego (CA)
On-site
USD 33,062 - 52,348
Full time
14 days+
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Benefits offered by this job
Competitive pay range $24-$38/HR
Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
401(K) match
Tuition reimbursement
Employee discounts on various services
Life insurance, AD&D and long-term disability
Job summary
A leading HVAC solutions firm in San Diego is seeking a Dispatcher to efficiently assign and dispatch technicians while ensuring customer satisfaction. The ideal candidate will have 2+ years of dispatching experience and strong computer skills, excel in a fast-paced environment, and maintain proactive communication. This full-time position offers competitive pay and a comprehensive benefits package, making it an excellent opportunity for those looking to grow in the industry.
Qualifications
At least 2 years of dispatching experience.
HVAC/R experience preferred, but not required.
Stay calm under pressure and demonstrate empathy.
Responsibilities
Assign and dispatch technicians.
Respond to inquiries.
Maintain proactive communication with customers regarding missed SLAs.
Review all incomplete calls daily.
Skills
Strong computer skills (Excel/Outlook)
Ability to handle multiple tasks concurrently
Excellent verbal and written communication skills
Highly organized with strong attention to detail
Strong sense of urgency
Friendly and helpful demeanor
Education
High school diploma/GED
Job description
A leading HVAC solutions firm in San Diego is seeking a Dispatcher to efficiently assign and dispatch technicians while ensuring customer satisfaction. The ideal candidate will have 2+ years of dispatching experience and strong computer skills, excel in a fast-paced environment, and maintain proactive communication. This full-time position offers competitive pay and a comprehensive benefits package, making it an excellent opportunity for those looking to grow in the industry.