HVAC Dispatcher | Drive Revenue & Customer Delight

Blue Cardinal Home Services Group; Thatcher (AZ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and sick time

Paid training

Job summary

Advanced Air in Thatcher, AZ is seeking a dispatcher to run a busy board, keep techs moving, and grow revenue. The right candidate is sharp, competitive, and great on the phone. You will coordinate with technicians, CSRs, and management to keep the day running smoothly.

Responsibilities include scheduling, lead follow-up, and guiding customers through repairs and maintenance plans. If you’re detail-oriented, dependable, and a strong communicator, this role offers a dynamic work environment at a

Qualifications

• 2+ years in dispatch, scheduling, inside sales or customer service.
• Home services experience (HVAC, plumbing, electrical) preferred.
• Sales or estimate-conversion experience is a plus.
• Calm, multitasking team player with good phone skills.

Responsibilities

• Schedule and dispatch HVAC service and install techs to keep routes efficient.
• Follow up on technician leads and convert estimates to sold jobs.
• Assist customers in choosing repairs, replacements, and maintenance plans.
• Re-route the board in real time for emergencies or delays.
• Provide customers with confirmations, ETAs, and status updates.
• Coordinate job details with field techs and schedule changes.
• Maintain accurate work orders, notes, and statuses in field software.
• Fill maintenance and service schedules to keep techs productive.
• Collaborate with CSRs, warehouse, and management to run the day smoothly.

Skills

Dispatcher experience

Lead follow-up

Phone communication

Written communication

ServiceTitan familiarity

Job description

Advanced Air in Thatcher, AZ is seeking a dispatcher to run a busy board, keep techs moving, and grow revenue. The right candidate is sharp, competitive, and great on the phone. You will coordinate with technicians, CSRs, and management to keep the day running smoothly.

Responsibilities include scheduling, lead follow-up, and guiding customers through repairs and maintenance plans. If you’re detail-oriented, dependable, and a strong communicator, this role offers a dynamic work environment at a