Senior HVAC Service Dispatcher - High-Volume Revenue

Ambition Mechanical Services; Tempe (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Ambition Mechanical Services is looking for a high-level dispatcher to manage a busy operation in Tempe, Arizona. This role requires efficient scheduling using ServiceTitan, managing a large team of technicians, and optimizing routing to enhance service delivery and revenue. The ideal candidate should have experience in a high-volume dispatch environment and a strong understanding of KPIs. This position is crucial for maintaining workflow during peak demands and ensuring operational efficiency.

Qualifications

• Experience managing multiple technicians in a dispatch environment.
• Strong background in optimizing routes and scheduling efficiency.

Responsibilities

• Schedule and dispatch technicians using ServiceTitan.
• Manage high call volume and same-day service demand.
• Optimize routing and technician utilization to increase revenue.

Skills

ServiceTitan

Routing optimization

Communication

KPI management

Job description

Ambition Mechanical Services is looking for a high-level dispatcher to manage a busy operation in Tempe, Arizona. This role requires efficient scheduling using ServiceTitan, managing a large team of technicians, and optimizing routing to enhance service delivery and revenue. The ideal candidate should have experience in a high-volume dispatch environment and a strong understanding of KPIs. This position is crucial for maintaining workflow during peak demands and ensuring operational efficiency.