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Benefits offered by this job
Comprehensive Medical, Dental & Vision Insurance
Generous PTO & Paid Holidays
401(k) & IRA Options
Company Vehicle, Gas Card & Tablet
Job summary
A dependable HVAC & plumbing service provider in California seeks a Dispatch Coordinator. This role involves dispatching technicians, handling customer calls, and managing service requests. Candidates should have at least two years of customer service and dispatching experience, a strong attention to detail, and a flexible availability. The position offers a competitive pay ranging from $18 to $22 per hour, plus bonuses based on experience.
Qualifications
Minimum 2 years of customer service experience.
Experience in a call center environment is preferred.
Prior dispatching experience is a plus.
Must demonstrate strong attention to detail.
A conscientious team player with a good attitude.
Responsibilities
Dispatch technicians to customer homes.
Handle and book incoming calls and emails.
Sell products and services to existing customers.
Manage overflow calls and dispatch maintenance techs.
Skills
Customer service
Call center experience
Dispatching experience
Attention to detail
Team player
Reliability
Computer knowledge
Job description
A dependable HVAC & plumbing service provider in California seeks a Dispatch Coordinator. This role involves dispatching technicians, handling customer calls, and managing service requests. Candidates should have at least two years of customer service and dispatching experience, a strong attention to detail, and a flexible availability. The position offers a competitive pay ranging from $18 to $22 per hour, plus bonuses based on experience.