Dispatch Specialist: Fast-Paced Field Service Coordination

United Service Technologies; Modesto (CA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Weekly Pay

401(k) with company match

Comprehensive benefits including medical and dental

Job summary

A leading technical service provider in Modesto, CA, is seeking a Dispatcher to coordinate service requests between customers and technicians. The ideal candidate will have at least 3 years of dispatching experience, preferably in HVAC or food service sectors. This role requires strong communication and multitasking skills, which are essential to ensuring timely and efficient service delivery. This position offers a competitive hourly wage between $24 and $28, alongside a comprehensive benefits package including medical, dental, and retirement plans.

Qualifications

• Minimum of 3 years of dispatching experience required.
• Prior experience in HVAC and/or food service industry preferred.
• Self-motivated with the ability to work independently.

Responsibilities

• Dispatch service calls and assign jobs to technicians efficiently.
• Coordinate technicians' daily schedules and routes.
• Deliver high-level customer service through professional interactions.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Multitasking

Education

High school diploma or GED

Tools

Dispatch software

Computer systems

Job description

A leading technical service provider in Modesto, CA, is seeking a Dispatcher to coordinate service requests between customers and technicians. The ideal candidate will have at least 3 years of dispatching experience, preferably in HVAC or food service sectors. This role requires strong communication and multitasking skills, which are essential to ensuring timely and efficient service delivery. This position offers a competitive hourly wage between $24 and $28, alongside a comprehensive benefits package including medical, dental, and retirement plans.