HVAC Dispatch Coordinator – Fast-Paced Scheduling Pro

Aksarben Heating, Air Conditioning, Plumbing; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & vision

401(k) with company match

PTO & holidays

Life insurance

Clean office environment

Career growth opportunities

Job summary

ARS-Rescue Rooter in Indianapolis is seeking a highly organized HVAC Dispatcher to coordinate daily scheduling and dispatch operations for the residential HVAC team. This in-office role ensures timely HVAC appointments and smooth routing.

The position offers weekly pay, paid training, insurance after 31 days, low-cost medical, dental/vision, a 401(k) match, generous PTO and holidays, life insurance, and opportunities for growth within a national service network.

Qualifications

• Prior experience in dispatch, scheduling, or call center environments.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support routing and service scheduling.
• Must report daily to the office (no remote work available).

Responsibilities

• Dispatch HVAC techs/installers efficiently to meet customer appointment times.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Coordinate technician routing and job assignments to maximize efficiency.
• Monitor call flow through the HVAC platform and dispatch system.
• Communicate with technicians and customers to provide updates on HVAC appointments.
• Support field teams throughout the day by adjusting schedules and resolving routing issues.
• Maintain accurate service scheduling and ensure technicians remain productive.

Skills

Dispatch

Scheduling

Call center

MS Office

Geography

Tools

Multi-line phone systems

Job description

ARS-Rescue Rooter in Indianapolis is seeking a highly organized HVAC Dispatcher to coordinate daily scheduling and dispatch operations for the residential HVAC team. This in-office role ensures timely HVAC appointments and smooth routing.

The position offers weekly pay, paid training, insurance after 31 days, low-cost medical, dental/vision, a 401(k) match, generous PTO and holidays, life insurance, and opportunities for growth within a national service network.