HVAC Dispatch Coordinator - In Office & Growth

Aksarben Heating, Air Conditioning, Plumbing; Stoughton (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & Vision

HSA/FSA

401(k) match

PTO & holidays

Life insurance

Team culture

Job summary

ARS-Rescue Rooter in Massachusetts is seeking a highly organized Dispatcher to coordinate daily scheduling for residential HVAC service technicians. This fast-paced in-office role supports HVAC service operations and requires strong multi-line phone skills and familiarity with local geography.

Pay ranges from $24 to $26 per hour, with full-time year-round work and Sunday to Thursday schedule. We offer weekly pay, paid training, insurance after 31 days, and a comprehensive benefits package.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Experience coordinating field service teams (HVAC or home services preferred).
• Must report daily to the office (no remote work available).
• Background check and drug screening.

Responsibilities

• Dispatch HVAC service technicians to meet appointment times.
• Manage incoming service requests and schedule calls.
• Coordinate technician routing and job assignments.
• Monitor dispatch system and communicate updates to customers.
• Support field teams by adjusting schedules and resolving routing issues.
• Ensure accurate scheduling and productivity.

Skills

Dispatch experience

Scheduling

Call center experience

Microsoft Office

Multi-line phone system

Geography knowledge

Office attendance

Weekend availability

Tools

Microsoft Office

Job description

ARS-Rescue Rooter in Massachusetts is seeking a highly organized Dispatcher to coordinate daily scheduling for residential HVAC service technicians. This fast-paced in-office role supports HVAC service operations and requires strong multi-line phone skills and familiarity with local geography.

Pay ranges from $24 to $26 per hour, with full-time year-round work and Sunday to Thursday schedule. We offer weekly pay, paid training, insurance after 31 days, and a comprehensive benefits package.