HVAC Customer Care Specialist | Growth-Oriented

Cloudcomforthvac; California; On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Bonus and commission opportunities

Health care benefits

Career growth and development

Job summary

Cloud Comfort HVAC is seeking a Customer Care Representative to engage with customers, manage inquiries, and schedule appointments. The ideal candidate will have at least one year of customer service experience and excellent communication skills.

This full-time position offers competitive pay between $18.00-$21.00 per hour based on experience, along with bonus opportunities and health care benefits. Join a vibrant team dedicated to customer satisfaction and growth in Southern California.

Qualifications

• Minimum of 1 year of experience in customer service or similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to troubleshoot concerns.

Responsibilities

• Answer and respond to customer inquiries via multiple channels.
• Schedule and confirm service appointments efficiently.
• Maintain accurate customer records after each interaction.
• Handle customer complaints professionally.

Skills

Customer service experience

Verbal and written communication skills

Problem-solving skills

Bilingual English/Spanish

Job description

Cloud Comfort HVAC is seeking a Customer Care Representative to engage with customers, manage inquiries, and schedule appointments. The ideal candidate will have at least one year of customer service experience and excellent communication skills.

This full-time position offers competitive pay between $18.00-$21.00 per hour based on experience, along with bonus opportunities and health care benefits. Join a vibrant team dedicated to customer satisfaction and growth in Southern California.