HVAC Customer Service Advocate — 401(k) & PTO

Calljazz; Pleasanton (CA); Sur place; USD 24 796 - 30 307; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Employee discount

Résumé du poste

A home services company in Pleasanton, CA is seeking a Customer Service Representative to provide exceptional service to clients. The ideal candidate will have 1-2 years in customer service, preferably in HVAC, and possess strong communication skills. Responsibilities include responding to inquiries, assisting with orders, and resolving complaints. The company offers competitive pay starting at $18 to $22 per hour, plus bonuses, and a variety of benefits including health insurance, retirement plans, and paid time off.

Qualifications

• 1-2 years of experience in customer service, preferably in HVAC.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsabilités

• Respond to customer inquiries via phone or email.
• Assist customers with placing orders and scheduling appointments.
• Resolve customer complaints effectively.

Connaissances

Customer service experience

Communication skills

Problem-solving abilities

Familiarity with HVAC systems

Multitasking

CRM software proficiency

Description du poste

A home services company in Pleasanton, CA is seeking a Customer Service Representative to provide exceptional service to clients. The ideal candidate will have 1-2 years in customer service, preferably in HVAC, and possess strong communication skills. Responsibilities include responding to inquiries, assisting with orders, and resolving complaints. The company offers competitive pay starting at $18 to $22 per hour, plus bonuses, and a variety of benefits including health insurance, retirement plans, and paid time off.