HVAC CSR & Dispatcher — Growth, Flexible Schedule

Brookside Mechanical Inc.; Manchester (NH); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Bonus structure

Health, dental, and vision insurance

Paid holidays

401(k)

Growth opportunities

Mentor/apprentice program

Employee assistance program

Company parties

Flexible schedules

Monthly team lunch

Random employee giveaways

Job summary

Brookside Mechanical Inc. in Manchester, NH is seeking a full-time CSR/Dispatcher to join our growing HVAC team. You will handle the front desk, answer calls, schedule service, and coordinate with technicians, ensuring our customers receive top-notch service.

The ideal candidate is organized, friendly, and proficient with ServiceTitan. We offer competitive pay, a benefits package, growth opportunities, and a mentor/apprentice program in a collaborative work environment.

Qualifications

• Experience using ServiceTitan.
• Strong customer service skills.
• Excellent organization and multitasking.

Responsibilities

• Respond to customer inquiries with a friendly, professional attitude.
• Schedule service appointments and coordinate with technicians.
• Maintain the appointment calendar and ensure timely service.
• Provide administrative support to the team.

Skills

Customer service

Administrative skills

Organization

Tools

ServiceTitan

Job description

Brookside Mechanical Inc. in Manchester, NH is seeking a full-time CSR/Dispatcher to join our growing HVAC team. You will handle the front desk, answer calls, schedule service, and coordinate with technicians, ensuring our customers receive top-notch service.

The ideal candidate is organized, friendly, and proficient with ServiceTitan. We offer competitive pay, a benefits package, growth opportunities, and a mentor/apprentice program in a collaborative work environment.